Privacy policy

Effective Date: 03/30/2026
Last Updated: 03/30/2026

1. Introduction

I AM SKINCARE (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at [www.iamskincare.com] and purchase our skincare products.

Please read this policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide when you create an account, place an order, subscribe to our newsletter, contact customer service, participate in surveys or promotions, or leave product reviews. This may include your name, email address, mailing address, phone number, payment information (processed securely by our payment processor), account credentials, skin type and concerns (if voluntarily provided), and order history and preferences.

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain technical information, including your IP address, browser type and version, device type, operating system, browsing behavior and pages viewed, time and date of visits, referring website addresses, and data collected through cookies and similar tracking technologies (see Section 5).

2.3 Information from Advertising and Analytics Platforms

We use the following third-party advertising and analytics tools on our website. Each collects data as described:

• Meta Pixel (Facebook/Instagram Ads): Collects browsing behavior, page views, and purchase events to measure ad effectiveness and enable custom audience targeting. Data is shared with Meta Platforms, Inc. See Meta’s Privacy Policy at facebook.com/privacy/policy.

• TikTok Pixel: Collects browsing behavior, page views, and purchase events to measure ad effectiveness and enable custom audience targeting on TikTok. Data is shared with TikTok Inc. See TikTok’s Privacy Policy at tiktok.com/legal/privacy-policy.

• Google Ads & Google Analytics: Collects browsing behavior, conversion events, and site usage data. Data is shared with Google LLC. See Google’s Privacy Policy at policies.google.com/privacy.

Because we share data with these platforms for cross-context behavioral advertising, California residents have the right to opt out of this sharing. See Section 6.3 and our Do Not Sell or Share link in our website footer.

2.4 Information from Other Third Parties

We may also receive information from payment processors, shipping carriers, marketing partners, social media platforms (if you interact with us there), and analytics providers.

3. How We Use Your Information

We use the information we collect to process and fulfill orders (including payment processing, shipping, and customer service); communicate with you regarding orders, shipping, and inquiries; improve our services by analyzing website usage and customer preferences; send promotional emails, product recommendations, and special offers (with your consent); provide personalized product recommendations based on skin type and purchase history; comply with legal obligations and protect our rights; detect and prevent fraudulent transactions and abuse; and maintain and manage your customer account.

4. How We Share Your Information

4.1 We Do Not Sell Your Personal Information

We do not sell your personal information for monetary compensation. However, as described in Section 2.3, we share certain data with advertising platforms (Meta, TikTok, Google) for cross-context behavioral advertising. Under California law (CPRA), this constitutes “sharing” and you have the right to opt out. See Section 6.3.

4.2 Service Providers

We share information with third-party vendors who perform services on our behalf, including payment processors (e.g., Stripe, PayPal), shipping and fulfillment partners, email marketing platforms, website hosting providers, analytics and advertising services (Meta Pixel, TikTok Pixel, Google Ads, Google Analytics), and customer service platforms. These vendors are contractually obligated to use your information only to perform services on our behalf.

4.3 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition, your information may be transferred as part of that transaction. We will notify you via email or prominent website notice before your information is transferred and becomes subject to a different privacy policy.

4.4 Legal Requirements

We may disclose your information when required by law, to comply with legal processes, enforce our Terms of Service, protect our rights or safety, or protect against legal liability.

4.5 With Your Consent

We will share your information with third parties in other circumstances only when you have explicitly consented.

5. Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar technologies to remember your preferences and settings, track shopping cart items, analyze website traffic and usage patterns, deliver targeted advertising through Meta, TikTok, and Google, and improve website functionality.

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept, reject, or customize your cookie preferences. Non-essential cookies (including advertising and analytics cookies) will not be activated until you provide consent. You may withdraw consent at any time by adjusting your cookie preferences through the [Cookie Preferences] link in our website footer.

We also honor Global Privacy Control (GPC) signals. If your browser is configured to send a GPC signal, we will treat this as a valid opt-out of the sharing of your personal information for cross-context behavioral advertising.

• Essential cookies: Necessary for website operation and cannot be disabled

• Analytics cookies: Help us understand how visitors use our site (Google Analytics)

• Advertising cookies: Enable targeted advertising on Meta, TikTok, and Google platforms

• Preference cookies: Remember your settings and choices

6. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

6.1 Right to Know

You may request information about the categories of personal information we collect, the sources from which we collect it, the purposes for collecting or sharing it, the categories of third parties with whom we share it, and the specific pieces of personal information we hold about you.

6.2 Right to Delete

You may request deletion of your personal information, subject to certain legal exceptions (e.g., information needed to complete a transaction or comply with a legal obligation).

6.3 Right to Opt-Out of Sharing

We share personal information with Meta, TikTok, and Google for cross-context behavioral advertising. You have the right to opt out of this sharing. To exercise this right:

• Click the "Do Not Sell or Share My Personal Information" link in our website footer

• Adjust your preferences through our cookie consent banner

• Configure your browser to send a Global Privacy Control (GPC) signal

• Email us at [privacy@iamskincare.com] with the subject line “Opt-Out of Sharing”

6.4 Right to Correct

You may request correction of inaccurate personal information we hold about you.

6.5 Right to Limit Use of Sensitive Personal Information

If you voluntarily provide information about diagnosed skin conditions or other health-related concerns, this may constitute Sensitive Personal Information (SPI) under CPRA. We use SPI only to fulfill your order, provide personalized product recommendations, and improve our services. We do not share SPI with advertising platforms. You have the right to limit our use and disclosure of SPI to these permitted purposes only.

6.6 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. We will not deny you goods or services, charge different prices, or provide a different level of service because you exercised your rights.

6.7 How to Exercise Your Rights

To submit a privacy rights request, please contact us using one of the following methods:

• Email: [privacy@iamskincare.com]

• Phone: [TOLL-FREE NUMBER]

• Web Form: [link to privacy request form]

We will respond to verified requests within 45 days. If we need additional time, we will notify you within the initial 45-day period.

Identity Verification: We will verify your identity by matching the email address or account information on your request to our records. We may request additional information if necessary. We will not require you to provide more information than is necessary to verify your identity.

Authorized Agents: If you are submitting a request on behalf of a California consumer, you must provide written authorization signed by the consumer, or a valid power of attorney. We may verify the consumer’s identity directly before processing the request.

6.8 California Shine the Light (Civil Code § 1798.83)

California residents may request information about whether we have disclosed personal information to third parties for their own direct marketing purposes in the prior calendar year. To submit such a request, email us at [privacy@iamskincare.com] with the subject line “Shine the Light Request.”

7. Data Security

We implement reasonable security measures to protect your personal information, including SSL encryption for data transmission, secure payment processing (PCI DSS compliant), regular security assessments, access controls and authentication, and employee training on data protection.

No method of transmission over the internet is 100% secure. While we use commercially reasonable measures to protect your data, we cannot guarantee absolute security.

7.1 Data Breach Notification

In the event of a security breach that compromises your personal information, we will notify affected consumers in accordance with California law (Civil Code § 1798.82) in the most expedient time possible. Notification will be provided via email to your registered address or through a prominent notice on our website. If you have security concerns, please contact us at [privacy@iamskincare.com].

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Account information: Until account deletion or 3 years of inactivity

• Order information: 7 years for tax and accounting purposes

• Marketing communications: Until you unsubscribe

• Cookie and analytics data: As specified by each platform’s data retention settings (typically 13–26 months)

• Advertising platform data: Subject to each platform’s retention policy (Meta, TikTok, Google)

• Privacy rights requests: 24 months from the date of the request

9. Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately at [privacy@iamskincare.com] and we will delete the information promptly.

10. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and advertising partners. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Email Marketing

If you subscribe to our newsletter or marketing emails, you can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us at [privacy@iamskincare.com]. Our email service provider may track email opens and clicks. This data is used only to improve our communications and is not shared for advertising purposes.

12. Your Choices and Controls

You may update account information by logging into your account; opt out of marketing by clicking “unsubscribe” in any promotional email; manage cookie preferences through our cookie consent banner or the [Cookie Preferences] link in our footer; opt out of advertising data sharing via our “Do Not Sell or Share” link; request access to, correction of, or deletion of your personal information; and submit a Global Privacy Control signal through your browser to automatically opt out of sharing.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Material changes will be communicated via email to registered users and a prominent notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Business Name	I AM SKINCARE
Address	12991 Moreno Beach Drive Unit#15104, Moreno Valley, CA 92555
Privacy Email	[privacy@iamskincare.com]
Phone	[TOLL-FREE NUMBER]
Website	https://iamskincare.store/
Privacy Request Form	[LINK TO FORM]

For California residents: You may also contact the California Attorney General's office regarding privacy concerns.